Returns & Refunds Policy
At SONGMICS HOME, we want you to love your space, which is why we offer a 30-day return window for items in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution or full refund.
Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return and provide a reason for the request.
Receive Authorization
Our customer service team will review your request within 24-48 hours and provide a Return Merchandise Authorization (RMA) along with a shipping label.
Pack and Ship
Securely pack the items in their original SONGMICS HOME packaging and drop the parcel off at your nearest authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing